Services & Concierge Neurology
Neurological care, built around you.
Extended consultations, flexible care formats, and direct physician access create room for careful review, complex decisions, and continuity beyond a single appointment.
Extended consultations
House calls & telehealth
Direct physician access
Transparent billing
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How care can be delivered
More flexibility, without losing clinical rigor.
The service model is designed for neurological problems that benefit from time, records review, communication, and coordinated follow-through.
- Comprehensive consultation
- Detailed history, neurological examination, review of prior records and testing, medication assessment, diagnostic planning, and clear follow-up recommendations.
- Second opinions & imaging review
- Revisit a diagnosis, compare prior recommendations, or review brain and spine imaging directly in the context of symptoms and examination.
- Telehealth & direct communication
- Telehealth supports appropriate consultations and follow-up, with clear channels for questions between visits.
- House calls & facility visits
- Home, assisted-living, or memory-care visits when clinically appropriate, geographically feasible, and arranged in advance.
Insurance and billing
Transparent expectations before care begins.
- Out-of-network practice
- We do not participate in commercial insurance networks, and payment is due at the time of service. For PPO plans, a detailed superbill can be provided for you to submit for possible out-of-network reimbursement — payment is determined by your insurer and is not guaranteed.
- Medicare
- The practice has opted out of Medicare. A Medicare beneficiary receiving non-emergency physician services enters a private contract before care; those services are paid directly and are not submitted to Medicare.
- Third-party services
- Laboratory tests, imaging, and medications ordered by Los Altos Neurology are generally covered by Medicare and other insurance plans through those providers.